Account Deletion Request

Last updated: 30-March-2026

At Kalyani Ornaments, we respect your privacy and provide you with the ability to request deletion of your account and associated personal data.

🔐 How to Request Account Deletion

You can request deletion of your account using any of the following methods:

Option 1: From the Mobile App

1. Open the Kalyani Ornaments app

2. Go to Profile / Settings

3. Tap on Delete Account

4. Confirm your request

Option 2: Request via Email

If you are unable to access the app, you can request deletion by contacting us:

Please include:

* Your registered mobile number or email ID

* Reason for deletion (optional)

🗑️ What Happens After You Request Deletion

Once your request is submitted:

* Your account will be deactivated immediately

* Your personal data will be permanently deleted within 7 business days

* You will receive a confirmation once the deletion is completed

📊 Data That Will Be Deleted

* Profile information (name, email, phone number)

* Login credentials

* App usage data

* Preferences and settings

⚖️ Data Retention (Important)

As a financial services platform, we may retain certain data even after account deletion for legal and regulatory purposes, including:

* Transaction records

* Investment history

* KYC (Know Your Customer) information

This data is retained in accordance with applicable laws and is securely stored and not used for marketing purposes.

🔒 Security & Privacy

All retained data is:

* Protected using industry-standard security measures

* Accessed only when required for compliance or legal obligations

⏳ Processing Time

* Account deletion requests are processed within 7 working days

📞 Contact Us

If you have any questions or need assistance, please contact:

🌐 https:/kalyanii.com

Thank you for using Kalyani Ornaments